Olin Y.

Due to a sprinkler leak in our backyard, water flowed into our basement through a window well and totally flooded our family room, bedroom, and game room! We called Royal and a representative was there within an hour to assess the damage. Dallan contacted our insurance company, got a case number and had a crew here shortly after. Spencer, Preston, and Derek quickly removed the damaged carpet pad and set up equipment in all three rooms and saved our carpeting. Royal representatives kept in close contact with us throughout the entire five day process. We are so grateful and appreciative of this great restoration company!

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